By accessing or using Mesonex(“Service”), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the Service.

Mesonex provides a cloud-based Manufacturing Execution System (MES) platform that enables manufacturers to monitor, control, and optimize production operations. The Service includes:

• Real-time production monitoring and analytics
• Quality management and traceability
• IoT device integration and data collection
• AI-powered insights and recommendations
• Workflow automation and digital work instructions

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Notify us immediately of any unauthorized use of your account
• Not share your account credentials with third parties

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights of others
• Transmit malicious code, viruses, or harmful components
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service or servers
• Use the Service for competitive analysis or benchmarking

You retain all rights to your production data, quality records, and other information you input into the Service. By using the Service, you grant us a limited license to process, store, and analyze your data solely to provide and improve the Service.

We may use aggregated, anonymized data for analytics, research, and service improvement purposes.

The Service and its original content, features, and functionality are owned by Mesonex and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Certain aspects of the Service are provided on a subscription basis. You agree to pay all fees according to the pricing plan you select. All fees are non-refundable except as required by law or as explicitly stated in your subscription agreement.

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access to the Service. We may temporarily suspend access for maintenance, updates, or unforeseen circumstances.

To the maximum extent permitted by law, Mesonex shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or production downtime, arising from your use of the Service.

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.

Questions about these Terms? Contact us at legal@mesonex.ai.